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8:30am – 12:45pm

Industry Tour (Open to Retail Full Delegates only. Limited seats available.

Participants will visit:
  1. Van Whole Produce – 830 Malkin Avenue, Vancouver, BC
  2. T&T Supermarkets – 8311 Lansdowne Rd, Richmond, BC (Newest flagship store with 72,000 sq. ft. of retail space)
  3. Choices Markets – 2627 West 16th Avenue, Vancouver, BC (recently went through a major renovation Summer 2018)

Reserve your seat when you REGISTER for FULL DELEGATE pass online

Depart from Fairmont Waterfront Hotel.Return to Vancouver Convention Centre.


5:00pm – 7:00pm

OPENING RECEPTION – All Welcome

Steamworks Brew Pub 375 Water St. (across from Waterfront Station at the foot of Gastown)

CEO/C-SUITE DAY

VANCOUVER CONVENTION CENTRE EAST BUILDING


EXECUTIVE / THOUGHT LEADERSHIP SESSIONS

7:30am – 8:00am

BREAKFAST

East Meeting Rooms 1-3 - Vancouver Convention Centre East Building


8:00am - 8:45am

Offline to Online: The Key Areas to be Investing in Your Business. Presented by Alice Fournier , Kantar Consulting

East Meeting Rooms 1-3 - Vancouver Convention Centre East Building


8:45am - 9:30am

How Independents Can Differentiate Themselves & Future Trends with Dr. Sylvain Charlebois

East Meeting Rooms 1-3 - Vancouver Convention Centre East Building


9:30am – 9:35am

COFFEE BREAK


9:35am - 10:15am

CONCURRENT WORKSHOPS

East Meeting Rooms 17, 18, 19

Workshop 1

Get Your Shift Together: What does generational change mean for the future of food and the workplace? David Coletto, market research expert, will explore how the grocery sector needs to think about new generations, what their fascination and passion for food means, and how to engage them at work.

East Meeting Room 17

Workshop 2

Against a backdrop of accelerating change in the retailer environment, many retailers are grappling with the challenge of ensuring their businesses remain fit for purpose. Stewart Samuel , will share IGD’s ‘RED’ framework to prepare for the future by ensuring retailers remain: RELEVANT for shoppers; EFFICIENT to drive profitability, and DIFFERENT to drive traffic.

East  Meeting Room 18

Workshop 3

DATA - How to get it, use it and act on it!Grocers and Retail companies that take advantage of their data can potentially realize additional revenue in millions of dollars over companies that do not.Join Prashant Gupta of BDO to see how you can leverage your data to differentiate the customer shopping experience through meaningful use of technology, personalized promotions and effectively predict and prescribe what customers will see, where, when and by whom.

East Meeting Room 19


10:15am - 11:00am

WORKSHOPS repeated

East Meeting Rooms 17, 18, 19


11:00am – 4:30pm TRADE SHOW EXHIBITION (Vancouver Convention Centre East Building Halls B & C)

1:00pm – 1:30pm

Counterbalancing Alternative Proteins: Consumers are giving in to the overpowering plant-based protein narrative, however many see meat consumption as one of the pleasures in life as well as a necessary part of a balanced diet. In fact a recent Dalhousie University study indicates that more that 82% of Canadians remain committed to meat consumption. Join Canada Beef’s, Derrick Ash and Joyce Parslow  as they explore ways in which innovative cuts and profitable merchandising will not only provide clearly defined points of competitive differentiation but also help demonstrate how to balance the share-of-plate through the plant-based diet trend.

Trade Show Stage


2:00pm – 2:30pm

CDm2 Lightworks Offers Up Ways to Optimize Lighting in your Retail Space to Enhance Customer Experience. Presented by Sage Russell

Trade Show Stage

3:00pm – 3:30pm

Data Bridging the Divide: Gain access to shareable, actionable marketing and buying insights previously known only to the largest retailers. Join IQDigitec’s Marcel Joaquin to hear how shared analytics can cut your supply chain costs to support your independent or group buying.

Trade Show Stage

NETWORKING EVENTS

4:15pm – 5:00pm

TRADE FLOOR MIX N’ MINGLE

Trade Floor Stage


6:30pm - 7:00pm

RECEPTION

Vancouver Convention Centre WEST Building – 3rd Floor Summit Room


7:00pm

DINNER AND ENTERTAINMENTDave Hemstad, Comedian

Vancouver Convention Centre WEST Building – 3rd Floor Summit Room

STORE MANAGERS DAY

VANCOUVER CONVENTION CENTRE EAST BUILDING


STORE MANAGER SESSIONS

7:30am – 8:00am

BREAKFAST

East Meeting Rooms 1-3 - Vancouver Convention Centre East Building


8:00am – 8:45am

What's Next Is Now: Canada's dynamic retail landscape has challenge many manufacturers and retailers to evaluate their future growth opportunities. Carman Allison of Nielsen Canada, will explore 4 emerging consumer and retail trends that are influencing product movement off the shelf.

East Meeting Rooms 1-3 - Vancouver Convention Centre East Building


8:45am – 9:00am

COFFEE BREAK

East Meeting Rooms 1-3 - Vancouver Convention Centre East Building


9:00am – 9:45am;

CONCURRENT WORKSHOPS

Workshop 1

HR/Staffing: Talent & the Future of Work. Join Sooky Lee, General Manager of ADP Canada’s Human Resource Outsourcing division as she discusses today’s most prominent HR and labour issues facing the grocer. Attendees will learn of the solutions to address items like barriers to recruitment, skills shortages and the challenges associated with the engagement and retention of their top performers. In addition to answering your poignant questions, Sooky will provide a sharp look at outdated HR practices and why they need to be re-examined.

East Meeting Room 17

Workshop 2

Store Design: Good food and low prices are no longer enough to guarantee success. Today’s food stores also need to provide a memorable shopping experience that is compelling and remarkable.  The aim must be to form an emotional connection with the customer that leads to customer loyalty. Join Sam Burman, Off the Wall design firm, to discover how supermarkets can capitalize with dynamic design trends.

East Meeting Room 18

Workshop 3

From Grocerants, to QSRs, and UberEats, What Grocers Need to do to Compete. Presented by Katie Martin, Progressive Grocer magazine

East Meeting Room 19


9:45am – 10:30am

CONCURRENT WORKSHOPS REPEATED

East Meeting Rooms 17, 18, 19


11:00am – 4:00pm TRADE SHOW EXHIBITION (Vancouver Convention Centre East Building Halls B & C)

1:00pm – 1:30pm

Online Grocery - It's Easier and More Affordable Than You Think. Join Josh Ray of e-commerce expert ShopHero to discover how retailers can work on efficiencies to make more deliveries for less.

Trade Floor Stage


2:00pm – 2:30pm

Going Healthy on Fast Foods: Suzanne DiMichele and Gina Lipton of Mclean Meats looks at the top food and diet trends that should be on grocers’ radars.

Trade Floor Stage